How long does it take to receive my certificate?

Registered Training Organisations (RTOs) are required to issue Australian Qualifications Framework (AQF) certification documentation, such as qualifications or statements of attainment, within 30 calendar days of a learner being assessed as meeting the course requirements, provided all agreed fees have been paid.

Is this course Nationally Accredited

Yes, this course is Nationally Accredited, meaning it meets the quality standards set by the Australian Skills Quality Authority (ASQA) and is recognised across all states and territories in Australia. Upon successful completion, students will receive a Nationally Recognised Statement of Attainment, verifying their achievement of the specified unit(s) of competency. This accreditation ensures the course is aligned with industry requirements and provides learners with skills that are valued by employers Australia-wide. Whether you're upskilling, reskilling, or starting fresh, enrolling in a nationally accredited course guarantees your training is both credible and compliant with the national training framework.

HLT21020 Certificate II in Medical Service First Response

Gain the essential skills to provide first aid and emergency response in a range of environments — ideal for new workers entering the resources, infrastructure, or emergency services sectors.

Duration

6 months

Cost

$9000

Location

Forrestdale, Perth

Delivery Mode

Face-to-Face

Accredited

HLT21020 Certificate II in Medical Service First Response overview

This nationally recognised qualification equips you with the knowledge and hands-on skills to act as an emergency medical first responder. You’ll learn to deliver initial patient care, manage incidents, and perform first aid in both workplace and community settings.

Entry Requirements

To enrol, you must:

Complete a Language, Literacy and Numeracy (LLN) assessment.
Hold employment or a training placement in a relevant organisation.
Have personal safety equipment as required by your worksite.
Hold or apply for a Unique Student Identifier (USI).

Is this course for me?

Perfect for:

New workers in the resources and infrastructure industries.
Volunteers in State Emergency Services.
Aspiring patient transport or ambulance assistants.

If you’re seeking to start a career in emergency response with little or no prior experience, this course is designed for you.

Course Benefits

Nationally recognised qualification.
Delivered by industry-experienced Advanced Care Paramedics.
Combination of workplace-based and simulated learning.
Skills that are transferable to multiple industries.

Career Opportunities

Graduates may find roles such as

What will I learn?

You’ll cover topics such as:

Work with diverse people
Provide first aid
Apply basic principles and practices of infection prevention and control
Follow safe work practices for direct client care
Manage personal stressors in the work environment

Accredited Units

This HLT21020 Certificate II in Medical Service First Response qualification is made up of nine units of competency, combining core skills essential for all emergency medical first responders with elective units tailored to industry needs. The units are delivered in a practical, workplace-focused context to ensure participants can confidently apply their knowledge and skills in real situations.

To achieve the HLT21020 Certificate II in Medical Service First Response, participants must complete a total of 9 units:

5 core units – compulsory for all participants.
4 elective units – selected based on industry consultation to meet workplace requirements. At least 2 units from the listed electives and up to 2 units from the electives listed below or from any other current endorsed Training Package or accredited course.

Unit Code	Unit Name
CHCDIV001	Work with Diverse People
HLTAID011	Provide First Aid
HLTINF006	Apply basic principles and practices of infection prevention and control
HLTWHS002	Follow safe work practices for direct client care
HLTWHS006	Manage personal stressors in the work environment

The elective units have been carefully selected in consultation with industry to provide participants with practical, job-ready skills relevant to emergency response roles. These electives build on the core foundation, focusing on workplace risk control, cultural safety, advanced and remote first aid, and responding to local emergencies—ensuring graduates are equipped for a wide range of workplace and community situations.

Unit Code	Unit Name
BSBMED301	Interpret and apply medical terminology appropriately
BSBTWK201	Work effectively with others
CHCCOM005	Communicate and work in health or community services
CHCDIV002	Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG001	Work legally and ethically
HLTAAP001	Recognise healthy body systems
HLTAAP002	Confirm physical health status
HLTAID013	Provide first aid in remote or isolated site
HLTAID014	Provide advanced first aid
HLTAID015	Provide advanced resuscitation and oxygen therapy (*has prerequisite HLTAID011)
HLTOUT007	Transport non-emergency patients under operational conditions
HLTWHS005	Conduct manual tasks safely

Language, Literacy & Numeracy (LLN)

An LLN assessment ensures you have the reading, writing, numeracy, and communication skills needed to successfully complete the course.

Assessment

Assessment methods include:

Written knowledge questions
Practical workplace observation
Projects and case studies
Industry professional development logbook

Certification

Upon successful completion, you’ll receive a Nationally Recognised Qualification in

HLT21020 Certificate II in Medical Service First Response

What will be provided on the day

Personal Protective Equipment (PPE) and training materials will be provided on the day of your course.

Our Forrestdale Training Facility has a compact kitchen area with an automated tea/coffee machine.

A fridge and microwave are provided for participants to store and heat their own snacks/meals.
A vending machine is stocked with quick snacks, healthy options and bottled/canned drinks.
Alternatively, there are a variety of food outlets and cafes close by. We recommend purchasing before your course starts as businesses may change advertised operating hours without notice.

Please bring your own water bottle – we have a cold-water unit for refills

What to wear

Courses include practical demonstrations and assessments that all participants are required to be involved in.

All participants are required to wear:

Long pants
Long sleeved shirts
Steel cap safety boots
Prescription glasses if worn.

We also encourage you to dress accordingly for weather conditions and suggest the following items:

- Hat
- Sunglasses

Additional clothing to keep dry/warm if raining or windy

Identification

On the day of your course, you will be required to provide official photo identification on arrival at our Forrestdale Training Centre or other training locations.

Official photo identification includes Driver Licence, Passport or Australian State or Territory issued Photo Card.

Expired identification will not be accepted.

Physical Capacity and Fitness

Participants will need to have physical capacity to undertake the demands of performance tasks in course demonstrations and assessments.

In some instances, assessment will be conducted in a simulated work environment scenario reflecting expected industry conditions. It will provide opportunity for the participants to demonstrate all required skills to demonstrate the prescribed elements and performance criteria, including task, task management, contingency and job role and team skills.

Photography and Filming

We will capture training, demonstrations and assessment by taking photographs or video or sound recordings.
We will include in our enrollment package to you a photographic/media consent form which details the collection and use of your personal image in any way by Risk Management Training Solutions Pty Ltd (RMTS) for print and digital communications, publications, productions or presentations as well as for identification purposes and as evidence of participation and assessment activity.
Your completed consent form will be placed on file and retained by RMTS. We will also advise you in this form on how you can withdraw your consent.

Duration

Delivered over 6 months with a blend of face-to-face learning, practical workshops, simulated emergency scenarios, work/on-site practical training (if available) and assessment tasks.

Delivery Locations

This course is delivered at a range of workplaces and training sites to provide realistic, industry-specific learning environments. See our locations below

Forrestdale, Perth

Experience dynamic learning at Forrestdale, Perth with great facilities in a great location

Fees

The cost of the HLT21020 Certificate II in Medical Service First Response reflects the high level of industry expertise, resources, and workplace-based training provided.

Title	Fee
Full Fee¹	$9,000

RMTS Fee Policy - Full fees are payable upfront to secure your enrolment
Corporate Bookings -

What's next?

Enrolling in our courses is now easier than ever, thanks to our online enrolment process. Simply click on the button below, and you’ll be taken to our online enrolment form, where you can provide all the necessary information and complete your enrolment in just a few easy steps. Our online enrolment process is convenient, secure, and available 24/7, ensuring that you can enrol at a time that suits you. Don’t let distance or time constraints hold you back from achieving your career goals. Enrol online today and take the next step in your professional journey.

Available Intakes

There are currently no dates scheduled for this course. Please contact us here for more information.

Frequently Asked Questions

Yes, this course is Nationally Accredited, meaning it meets the quality standards set by the Australian Skills Quality Authority (ASQA) and is recognised across all states and territories in Australia. Upon successful completion, students will receive a Nationally Recognised Statement of Attainment, verifying their achievement of the specified unit(s) of competency. This accreditation ensures the course is aligned with industry requirements and provides learners with skills that are valued by employers Australia-wide. Whether you’re upskilling, reskilling, or starting fresh, enrolling in a nationally accredited course guarantees your training is both credible and compliant with the national training framework.

Have some questions?

If you have any questions related to the HLT21020 Certificate II in Medical Service First Response please contact us here

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